11/13/2020 (COVID-19 Update 33)
Greetings Bothell Health Care Community,
This letter is to inform you that Bothell Health Care was notified today, 11/13/2020 of a confirmed positive test COVID result from a non- nursing staff member. This employee last worked on 11/11/2020 and has not been in the facility since that date. In collaboration with our local health department we continue with our weekly testing of staff and residents. Testing will continue this week until we have completed 100% of all staff and residents. We are required to test weekly until no new cases for a period of 14 days. Outdoor visitation remains unavailable at this time; however, window visits continue to be available to you for visiting your loved one. We thank you for your patience and understanding as we continue to work through this pandemic. Our goal is to keep everyone safe and healthy.
All staff continues to receive ongoing education and communication from our leadership teams, and our residents receive regular updates and support. We continue to reinforce infection prevention techniques, and have clear protocols for staff to stay home and not come to work if they are ill or symptomatic. In addition, our nurses continue to monitor each resident closely and communicate regularly with our Medical Director regarding any potential concerns. For further information on Coronavirus, we recommend visiting the official website of the CDC. This site has frequent updates.
We recognize how hard it is to be away from your loved ones. We encourage you to schedule window visits, to continue to communicate with your loved ones via telephone calls, Virtual Visits (Skype, FaceTime, Zoom, etc), and Window Visits. During Window Visits, please leave windows closed and never pass items back and forth as this increases the risk of spreading infection. Remember that visits need to be scheduled in advance with our Activities Department. For scheduling, please send an email to firstname.lastname@example.org
Please continue to check your email for important updates and don’t hesitate to reach out with any questions or concerns! We appreciate your support and understanding during this difficult time. Together we will get through it. If you need to speak with someone regarding your loved one, please call the facility at 425-481-8500 and request to speak to one of the following:
Jennifer Alcantara, Director of Nursing
Ansu Cham, Assistant Director of Nursing / Infection Preventionist
Helen Ashley, Director of Social Services
Resident Care Managers (Please ask our receptionist to direct you to the appropriate “RCM”)
Julie Bingman, Administrator
3/20/2020 COVID 19 Update 6 of 6
Bothell Health Care continues to actively monitor the coronavirus situation to ensure we are taking all appropriate measures to protect our community, residents and employees.
To date, there have been no reported cases resulting from coronavirus in our facility, and residents and employees are receiving ongoing communication updates from our leadership teams. As a precaution, our healthcare team, in cooperation with state and local partners, has been diligent in enacting precautions within our community. We are continuing to reinforce infection control procedures.
Staff has been trained on the symptoms of the Coronavirus (COVID-19), CDC recommended infection prevention techniques, and have clear protocols for staff to stay home and not come to work if they are ill or symptomatic. We have also requested that at this time, residents and families cooperate with the following changes:
1. Until further notice, all laundry for residents will be managed by facility housekeeping staff only.
2. Until further notice, no outside food which is not professionally prepared or pre-packaged may be brought into the facility for residents.
3. If professionally prepared/pre-packaged food, or other items (such as new clothing, toiletries, books, etc.) are brought to residents from outside of the facility, please have the person delivering those items contact your Resident Care Manager or the Social Services department to schedule a drop off date and time.
Please note the following additions:
4. When dropping off items for your loved ones, please do not attempt to enter the facility. Simply use the facility doorbell or call the facility at 425-481-8500 to alert staff that you have arrived with items to drop off. Once a staff member is alerted, leave your delivery next to the main entrance door and a staff member will retrieve items in order to disinfect and/or bag them prior to bringing them into the building.
5. Bothell Health Care is not responsible for lost or damaged items left outside unattended.
In conjunction with these efforts, our residents and staff have been urged to follow the recommendations from the Centers for Disease Control and Prevention (CDC) for preventing any viral respiratory illness within their community, including regular washing of hands, practicing good cough etiquette, and advising sick employees to stay at home if they exhibit signs of the virus. Social distancing is an important precaution during this time, and we appreciate your cooperation with these safety measures.
We greatly appreciate your support while we ensure the safety of all of our residents and staff. We will provide updates of any changes in operation or as new information is available. For the latest information and resources about the coronavirus, as well as tips on finding community resources for support, we recommend visiting the following helpful websites of LeadingAge and the CDC.
The news about the spread of this disease is concerning to us all. We at Bothell Health Care hope you are staying healthy, finding safe ways to connect with your community, and are receiving the support you need. We wish you well during this difficult time and encourage you to reach out to us if you have any concerns or questions.
Julie Bingman, Administrator